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    « Blackberry software install: No phone, no install | Main | Aldo: 1st phone conference with Francisco Zavala »

    Thursday, February 28, 2008

    Bert: 2 hr tech support call to resolve Win98 mapped drives issue

    Spent nearly 2 hours today assisting Bert with getting one of his Windows 98 boxes at the factory to "see" the purple Dell XP box he recently added to his network.

    In the end, it was a matter of creating an account on the XP box that had the same user name and password of the account on the 98 box so that the authentication mechanism would allow the 98 box to "see" the shared drives and printers attached to the purple Dell box.

    It took a search of the USENET Newsgroups on Google to come up with the answer, but find the ansswer I did and I once again pulled Bert's butt out of the fire.

    Cool.

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